Interview with Jan Nichols, President of Bay Gardens Funeral Home in Burlington and Hamilton, Ontario.
This is not your standard funeral home. It’s exciting. It has high ceilings, a waterfall and videos screens.
Insights from this interview:
“The most successful opening of a funeral home in North America. Most are lucky to get 100 people to attend. We had over 800!”
“Rooms are named after waterfalls, plants or ponds instead of being called Salon A and Salon B.”
“People want food at a funeral – but not in the same room as the body or in the basement.”
“Reaching out to non-profit organizations and giving them free access to meeting rooms.”
Click below to listen to this 30 minute interview